Terms and Privacy

Terms and Conditions:

Sale of Real Christmas Trees

1. Ordering and Payment:

1.1. Orders for real Christmas trees can be placed through our website only.

1.2. Full payment is required at the time of order placement.

1.3. Final prices are inclusive of any applicable taxes.

2. Delivery:

2.1. Delivery dates and times will be scheduled at the time of purchase.

2.2. It is the customer's responsibility to provide accurate delivery information.

2.3. A delivery fee may apply, and this will be communicated to the customer during the ordering process.

3. Cancellation and Refund:

3.1. Cancellations must be made at least 5 days before the scheduled delivery date.

3.2. Cancellations within less than 5 days of the scheduled delivery date are not permitted.

3.3. Refunds will be processed within 7 days of a confirmed cancellation.

4. Tree Specifications:

4.1. Tree sizes are approximate and may vary slightly.

4.2. Customers may choose their preferred species of Christmas tree, subject to availability.

4.3. All trees are freshly cut, and care instructions will be provided upon delivery.

5. Quality Guarantee:

5.1. We guarantee the freshness and quality of our Christmas trees upon delivery.

5.2. If customers are dissatisfied with the quality of the tree, they must contact us within 24 hours of delivery for a replacement or refund upon approval from our support team.

6. Care and Maintenance:

6.1. Care instructions for maintaining the freshness of the tree will be provided upon delivery.

6.2. Failure to follow care instructions may void any quality guarantee.

7. Liability:

7.1. Aberfoyle Christmas Trees is not liable for any damage caused to property during the delivery and placement of the Christmas tree.

7.2. Customers are advised to inspect the tree upon delivery and report any damage immediately.

8. Privacy Policy:

8.1. Customer information provided during the purchase process will be handled in accordance with our Privacy Policy.

9. Contact Information:

9.1. For inquiries, cancellations, or other concerns, customers may contact us at aberfoylechristmastrees@gmail.com

10. Modification of Terms:

10.1. Aberfoyle Christmas Trees reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes.

By placing an order, the customer agrees to abide by these terms and conditions.


Privacy Policy:

Privacy Policy for Aberfoyle Christmas Trees Online Shop

Last Updated: February 28, 2024

At Aberfoyle Christmas Trees, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our online shop.

1. Information We Collect:

1.1 Personal Information:

  • When you place an order, we collect personal information such as your name, address, email, and phone number for order processing and communication.

1.2 Payment Information:

  • For secure payment processing, we collect payment details, including credit card information. Please note that payment information is not stored on our servers.

1.3 Browsing Information:

  • We may collect non-personal information such as your IP address, browser type, and device information for analytics and website improvement purposes.

2. How We Use Your Information:

2.1 Order Processing:

  • We use your personal information to process and fulfill your orders, including shipping and delivery.

2.2 Communication:

  • We may use your contact information to communicate order updates, promotions, and other relevant information.

2.3 Analytics:

  • Non-personal information is collected for website analytics to enhance your online shopping experience.

3. Information Sharing:

3.1 Third-Party Services:

  • We may use third-party services for payment processing and shipping. These services have their privacy policies, and we encourage you to review them.

3.2 Legal Compliance:

  • We may disclose your information to comply with legal obligations or respond to lawful requests.

4. Your Choices:

4.1 Opt-Out:

  • You can opt-out of receiving promotional emails by following the unsubscribe instructions included in the emails.

5. Security:

5.1 Data Security:

  • We implement industry-standard security measures to protect your personal information during transmission and storage.

6. Updates to this Privacy Policy:

6.1 Changes:

  • We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

7. Contact Us:

7.1 Questions:

  • If you have any questions or concerns regarding our Privacy Policy, please contact us at aberfoylechristmastrees@gmail.com .

By using our online shop, you consent to the terms outlined in this Privacy Policy.


Disclaimer:

Disclaimer for Aberfoyle Christmas Trees Online Shop

Welcome to Aberfoyle Christmas Trees Online Shop. By accessing or using our website, you acknowledge and agree to the terms and conditions outlined in this disclaimer.

1. Product Information:

While we make every effort to accurately display product information, including descriptions, prices, and availability, errors may occur. Aberfoyle Christmas Trees reserves the right to correct any inaccuracies, modify product details, or cancel orders if necessary. Product images are for illustrative purposes only, and the actual products may vary.

2. Availability:

Product availability is subject to change. In the event that a product becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a refund.

3. Order Acceptance:

Your order is considered accepted once you receive an order confirmation email. Aberfoyle Christmas Trees reserves the right to decline or cancel orders at our discretion, including orders that may involve pricing errors, inaccuracies, or other issues.

4. Pricing:

Prices are subject to change without notice. Aberfoyle Christmas Trees strives to provide accurate and up-to-date pricing information, but discrepancies may occur. In the event of a pricing error, we reserve the right to cancel orders or adjust prices as needed.

5. Third-Party Links:

Our website may contain links to third-party websites. Aberfoyle Christmas Trees is not responsible for the content, privacy practices, or reliability of these external sites. We recommend reviewing the privacy policies and terms of service of any third-party sites you visit through our links.

6. Limitation of Liability:

Aberfoyle Christmas Trees is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products. This includes, but is not limited to, any errors, omissions, or inaccuracies in product information.

7. Privacy:

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Governing Law:

This disclaimer is governed by the laws of Scotland. Any disputes arising from the use of our website or the purchase of our products will be subject to the exclusive jurisdiction of the courts in Scotland.

By using our website, you agree to abide by this disclaimer. Aberfoyle Christmas Trees reserves the right to update or modify this disclaimer at any time.

For inquiries or concerns, please contact us at aberfoylechristmastrees@gmail.com .